B & Q...

[T V O R]

A letter received by the B+Q customer services department...

Dear Sir/Madam

My congratulations to you on getting a yacht to leave the UK on 28th

November 2004, sail 27,354 miles around the world and arrive back 72

days later.

Could you please let me know when the kitchen I ordered 96 days ago

will be arriving from your warehouse 13 miles away?

Yours Sincerley

John Roberts

[Jamesb4uk]

:D :D

someones got a sence of humour

class

J

[Calisto]

Lmao

That customer has a very very valid point

[Gareth B]

I would like to see the reply to that!

[cfc1]

So would i.. i ordered a bathroom suit from them, never arrived... and on the THIRD time of phoning about it, they asked "What bathroom suit?"

Cancelled it.. got refund and went elsewhere...... never again will i order from B&Q.

[Demonic Angel]

lol sometimes you have to wonder what some companies definition of "customer service" actually is.....