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Raistlin

Damaged Car

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I put my Blue in for a service and MOT last week (Passed) they collected it and returned it four hours later.

On it's return I noticed my sill was scratched, not deep by I am fastidious about my car.

I called the service manager Arron Brown who couldn't have been more apologetic, he arranged for me to pop in and have it inspected.

I was all geared up for an argument but no he again apologised and said he would call me back that afternoon to arrange a date to take it to the body shop.

He duly called as promised and arranged to collect it yesterday at 08:30, I then got a call to update me about the progress and it was agreed to return this morning and at 09:30 I received a shiny scratch free Aygo.

Who were these bastions of great customer service .... Inchcape Toyota - Guildford thumbsup.gif

18018.jpg

What a superb bunch of people, I have bought bits , had my car serviced and even bought it from them, I wouldn't go anywhere else.

All I can say is Well Done toast.gif

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You cannot say fairer than that, well done Inchape :thumbsup:

Kingo :thumbsup:

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Your reputation precedes you :eek:

I doubt that they would wish to enter a dissagreement with you!

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Your reputation precedes you eek.gif

I doubt that they would wish to enter a dissagreement with you!

I was holding a can of petrol and a firebrand at the time biggrin.gif

Seriously they are brilliant toast.gifyahoo.gifthumbsup.gif

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It is always good to see praise about good service on here :thumbsup:

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It is always good to see praise about good service on here thumbsup.gif

I always write and thank good customer service, it's the least I can do yes.gif

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I always write and thank good customer service, it's the least I can do yes.gif

You never write to me anymore :no::lol: :lol:

Kingo :thumbsup:

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I always write and thank good customer service, it's the least I can do yes.gif

You never write to me anymore no.giflaugh.giflaugh.gif

Kingo thumbsup.gif

I think the operative word there is Good, not pervy eek.gif

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I always write and thank good customer service, it's the least I can do yes.gif

You never write to me anymore no.giflaugh.giflaugh.gif

Kingo thumbsup.gif

I think the operative word there is Good, not pervy eek.gif

Wow! Thasts great customer service. I d write a letter of thanks after they sorted out your scratch! :thumbsup:

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I always write and thank good customer service, it's the least I can do yes.gif

You never write to me anymore no.giflaugh.giflaugh.gif

Kingo thumbsup.gif

I think the operative word there is Good, not pervy eek.gif

Wow! Thasts great customer service. I d write a letter of thanks after they sorted out your scratch! thumbsup.gif

I did, to the dealer principle, One has standards laugh.gif

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