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Dhaval Joshi

Research On Toyota's Recent Crisis Management

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I am Dhaval Joshi, MSc student at Leeds University. As a part of my academics, I am conducting a research on the recent Toyota's Crisis Management and its impact on Brand Attitude. This topic is of my particular interest as I am keen about automobile sector and a loyal customer of Toyota. The main purpose of this research is to understand and note the view points of the customers as on how well Toyota has been able to address this issue particularly being a high involvement purchasing product. I would be glad to have volunteers to talk to or interview about their perception about the recall of Toyota. I assure the details and information would be strictly used for academic purpose and it would be kept totally confidential considering the privacy. My email address to contact is I would really appreciate your valuable co-operation and hope to get a favorable reply.

Sincerely Thanking you

Dhaval Joshi

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