Sign in to follow this  
ABZ-T2

Rattles Not Covered Under Warranty?

Recommended Posts

So iv extended my warranty coz well its an AURIS!! I dint like the thought of goin without 1 as over the past 3 years i fink i wdve bin bankrupt without it. So I went into my delaer as clutch cylinder needed replacing as well as front shock absorbers. Also went on a test drive to find the source of that now 3 year old rattle which has never been resolved. Finally they found the source - the mid console - said they would take care of it...Great... Went to collect the car the next day and was told....its not covered by warranty?!!

Share this post


Link to post
Share on other sites

They should've told you about the money before doing the job! They did not tell you it's not covered and did not tell you how much you'd have to pay. Do not pay anything!

Even if the car isn't covered by the warranty and I take it somewhere for someone to take a look at it, I do not pay if the mechanic does something he did not tell me about. The fact is that after finding the problem, mechanic has to contact the customer, tell him he found the problem and ask if customer wants it to be fixed for XX amount of $$... If yes, customer pays, if not, customer pays for the time spent on searching (price has to be discussed before searching aswell) and takes the car back.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this