Reg and VIN not recognised by Toyota

[Unholy Muppet]

Hi guys

I thought I'd register my car online at Toyota but I'm stumbling at the very start.  Where it says add your car, neither my Reg number or VIN is being recognised.  Has anyone encountered this?  Seems a bit odd to me as I bought the car from Steven Eagell Toyota.

[Unholy Muppet]

As an update I contacted the dealer I bought it from and they were worse than helpful and couldn't offer any advice other than to try contacting Toyota directly which cannot be done until Monday from the look of things.

[Heidfirst]

It looks like Toyota have issues with their database/system atm. I used the reg from an old Avensis of mine that I know is still around & it couldn't find it either.

[Unholy Muppet]

Thanks for the reply, Heidfirst.  Let's hope that's all it is.  I've emailed Toyota anyway just to get some clarification from them.  Doubts about the identity of the car started sloshing around in my head when it wasn't recognised.  I've been bitten once before so I'm a little paranoid now I guess.