2015 Verso Petrol Auto snapping noise going into 2nd gear

[SeriousDave]

Hi, I have had my car at 3 dealerships and the last one actually took the time to have a proper look, he said the noise it makes is sometimes loud and always when going into 2nd gear, he said he was waiting on equipment from toyota to diagnose it properly , now customer relations have emailed me saying it's the ABS actuator and that's that, there refusing to look into it further even though an other dealership said they believed it was the gearbox, has anyone experienced this snapping noise when pulling of in the verso Thanks