DJ Robi

Incoming calls from contacts not showing caller ID

Recommended Posts

I synced my iPhone with my Yaris so all my phone contacts are now in the car contacts. However when I receive an incoming call from someone in my contacts it doesn’t show the caller name on the media/navigation screen in the car, it just shows the number. As I don’t memorise everyone’s number, I obviously have no idea who’s calling me! Please can someone tell me if there’s a quick fix for this?

Share this post


Link to post
Share on other sites
 

Hi Dee, welcome to TOC 🙂

Do you know if you have Touch or Touch 2 (I suspect that the changeover for Yaris was probably ~2014)?

Also, which exact iPhone do you have?

Share this post


Link to post
Share on other sites
3 hours ago, DJ Robi said:

I synced my iPhone with my Yaris so all my phone contacts are now in the car contacts. However when I receive an incoming call from someone in my contacts it doesn’t show the caller name on the media/navigation screen in the car, it just shows the number. As I don’t memorise everyone’s number, I obviously have no idea who’s calling me! Please can someone tell me if there’s a quick fix for this?

I am so tempted to say "easy, buy an Android phone!" but that would be being frivolous lol! No, as Scott said, it is going to depend on which type of head unit you have. The Yaris that I bought in October 2014 had a Touch 2 unit which didn't have such a problem (with an Android phone anyway - I won't give Apple products house room - overpriced and underspec'd).

Share this post


Link to post
Share on other sites

Hi both, thanks for replying. It has the Touch. My phone is an iPhone SE. 

Share this post


Link to post
Share on other sites

Ok. Supplementary question: is this the first time you have tried it with this car/phone combination?

Share this post


Link to post
Share on other sites

Are you connecting your phone via bluetooth or a cable? I have a suspicion that this may be an Apple issue (permissions etc.) but like Colin I too am an Android user.

Share this post


Link to post
Share on other sites

Finally able to test my setup.

Calling from iPhone SE to iPhone X and both contact name and number appeared on touch screen.

I’d be tempted to completely remove phone from settings, re add and re import contacts.

Share this post


Link to post
Share on other sites

Yes Graham but was that with the iPhone X connected to the car or the iPhone SE (sounds like you had the iPhone X connected to the car the way you describe it which is not how Dee has it...). Nevertheless, your suggestion sounds like a good one to start with...

Share this post


Link to post
Share on other sites

Yes, iPhone X connected to car.

should’nt make any difference though, both are on latest iOS version.

 

I was reluctant to try it the other way round in case (somehow) I messd up my existing setup !

Share this post


Link to post
Share on other sites
3 hours ago, Graham47 said:

Finally able to test my setup.

Calling from iPhone SE to iPhone X and both contact name and number appeared on touch screen.

I’d be tempted to completely remove phone from settings, re add and re import contacts.

You will have Touch 2 though & Dee says that she has the older Touch (but your suggestion seems worth a try).

Share this post


Link to post
Share on other sites

Whoops !   Missed that....still getting used in (differing) yaris specs.

Share this post


Link to post
Share on other sites

There used to be a matrix in pdf form on Toyota's UK website showing tested compatibility with a range of phones but I can't find it now... As I recall, from iPhone 4 onwards, the Touch unit was not 100% compatible in various ways but mainly as regards translating text messages etc...

Share this post


Link to post
Share on other sites

Hi guys, thank you so much for all your replies. I am connecting via bluetooth. Yes, it’s the only/first time i’ve paired the phone with the car. When I make outgoing calls it shows the name of who i’m calling, it’s only incoming that’s the issue. I will check the Toyota site for compatibility, (thanks for the link Colin) and will remove and re-import as Graham suggested. 

Regards.

Share this post


Link to post
Share on other sites

In “settings” somewhere there is an option to “import contacts”. Perhaps try re importing.

I don’t know for sure if it happens automatically when you first pair. (It does when the phone subsequently re pairs each time)...

Share this post


Link to post
Share on other sites

Dee how up to date is the mapping/system software?

Share this post


Link to post
Share on other sites

Hi Dee, yes as Graham said about reimporting your phone contacts but there is a possibility you will end up with every phone number showing twice on your list of contacts once with the number only and secondly with the person's name so f your phone numbers are stored in your cars head unit you may need to delete them all first before you do a 2nd import, this means when someone calls you it can go to either the phone number only or the persons name instead so I suggest you see if your car has it's own 'library' of stored phone numbers, good luck! 

Share this post


Link to post
Share on other sites

Hi Dee,

I have an iPhone 7 and incoming calls show my callers details if they are save in my phones contacts using bluetooth, I have not uploaded my contacts to my car which is 09/14 Yaris Hybrid I hasen to add.

 

Dave

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...