Avensis 07 Radio Problem

[Stevejef]

Hi

I hope I've posted this in the right place.

I have an Avensis TR '07 with a B9010 radio/sat nav unit fitted. I managed to flatten the Battery on the car two weeks ago and had to get a jump start which has now locked out the radio with the error message 'A program cannot be read. plrase consult to a dealer.

Previous posts on here have pointed to the unit needing a satnav disc to reboot the system. I bought a new one, that didn't work. I've tried a wet cleaner disc to clean the laser, that didnt help. 

Can anyone help me get this radio to work, only engine noise to listen to is getting boring.

Thanks

Steve.

[FROSTYBALLS]

Welcome to Toyota Owners Club.

Moved to the Avensis club.

[paul9]

Try disconnecting the Battery for ten minutes before popping in the satnav DVD disc.

Otherwise known as: "Have you tried turning it off and back on again?" 😉

If it hasn't been off since the jumpstart, then it could just be a little bit scrambled in which case a good power down can usually put it to rights. Don't start the engine until the satnav has updated, just turn the key on. No guarantees, but it often helps.

[Stevejef]

Thanks for that Paul but I've tried that already.....several times☹️.

S.

 

[paul9]

Mine has pretty much given up reading the satnav DVDs, but the music is fine when I press the Audio button. 😞

It came with a copy disc when I bought it, so I got one which appears to be genuine on eBay. Unfortunately that rarely ever reads. Both are bad in my PC but fine in the laptop. Maybe a problem with the DVD drive in the satnav and a cleaner didn't sort it. I'm thinking about an Android unit to replace it. Silly prices for secondhand units.