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How to register multimedia

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I have just bought a used approved 2015 Auris Hybrid with touch2 and go . I have registered the car with My toyota and it says I need to register my device, but when I go throgh the correct procedure, (multiple times)the website says its not a valid ID number. My dealer was as much use as a chocolate fireguard and I`m stuck for what to do. Can anybody out there please advise ? 

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Please ignore my previous post. Problem now sorted. My poor old eyes didn't spot the difference between a lower case L and an upper case i in the code number  !

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