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Heater not turning on

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Help please!

ive got a 2013 avensis estate, which suddenly decided that it wouldn’t let me turn the heater on. The display turn on and everything but no air is blowing out of the vents hot or cold.


Booked the car into a garage and they said that the heater blower unit was faulty and that it would be £700 from toyota for just the part. At that point I brought the car back home and decided to take matter into my own hands.  Ordered the replacement used part online and replaced the faulty part. However this didn’t solve the issue, so checked the fuses which were ok and then check the connector with a multi meter and there was no volts showing. Now my knowledge has truly run out and need as assistance. 

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What have you changed so far ? i take you have climate (auto a/c) ?

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