Rav4 Estimated Delivery, etc

[Flatcoat]

You may find the dealers are being cautious with delivery estimates so may get it earlier. Generally it seems from looking on various forums the PHEV’s have a shorter delivery time than the HEV’s. 

[Firecycle]

Well folks I received  a shock call from my dealer today after enquiring yesterday on the status of my order which I placed at the beginning of October, the lady on the phone dropped the bombshell and said they now don't expect delivery until July/August. This has prompted  me to email Toyota UK and seek an update from them. Talk about gutted and this is my first Toyota, needless to say I am not impressed and with options my order is getting on for £40k. 

[Flatcoat]

Wow! That is a surprise, especially given most manufacturers are saying the supply problems have peaked and should ease over the next 12 months. 

[ernieb]

This is what Toyota posted at the end of Oct 2021,

“Like many other businesses, Toyota is currently experiencing delays in the global supply chain for some of our components and this has unfortunately led to longer delivery times on some of our more popular new vehicles. In addition we are seeing unprecedented demand for our Hybrid Electric products.”

Some of the estimates I’ve seen suggest that electronic component deliveries might run much longer than was originally estimated and maybe into 2023. I think if I’d ordered a car and it was delayed I’d probably hang onto the order as it’s possible that things might get worse before they get better.

[Flatcoat]

Yes I am aware of that from Toyota but at the same time they told Autocar (in an industry wide review they undertook) that after November they anticipated an improving picture with improved supplies and less factory shut downs. It is possible of course that forecast is now incorrect. I do know some European manufacturers including JLR will not give any timescale for some models and expect some products not to be available until 2023…..

[ernieb]

I just checked the BBC car news feeds and 5 days ago Nissan were saying that they would now not give any date by which they could forecast the end to the current chip shortages and be confident of car deliveries. They also suggested that the new covid variant may well impact on any actual deliveries keeping in mind that they had to shut factories in 2020.

Toyota have been one of the best so far but the strategic buffers they put into place have not been able to maintain the deliveries that have marked then as one of the better suppliers during the recent chip shortages. It’s just gone on too long.

Samsung have already invested $17B in Austin and are about to extend the facility over the next 10 years adding 1800 jobs and investing another $17B. It just takes so long to increase capacity.

[Flatcoat]

Ah the BBC, sorry but I don’t take any of their info seriously. Prefer to rely on specialist motoring industry press. 

[R4VA_K]

2 hours ago, Firecycle said:

Well folks I received  a shock call from my dealer today after enquiring yesterday on the status of my order which I placed at the beginning of October, the lady on the phone dropped the bombshell and said they now don't expect delivery until July/August. This has prompted  me to email Toyota UK and seek an update from them. Talk about gutted and this is my first Toyota, needless to say I am not impressed and with options my order is getting on for £40k. 

What spec and colour did you order?

[Flatcoat]

The price has absolutely zilch to do with delivery times. If that was the case £90k L/R Defenders would be available from stock instead of 2023. I also doubt Toyota UK will tell you anything if only because if it is as bad as you were told, they too possibly simply do not know. It is possible they are taking a pessimistic view of new variants and geo-political concerns too. 

[ernieb]

9 hours ago, Flatcoat said:

Ah the BBC, sorry but I don’t take any of their info seriously. Prefer to rely on specialist motoring industry press. 

They were simply reporting a Nissan/Samsung statements but in the end all news is going to be laundered in some way or another wherever it's reported. 

[Firecycle]

11 hours ago, NoRaVYet said:

What spec and colour did you order?

Excel with premium pack and blade silver paint.

The lady who phoned me also cited Brexit as a cause to which my reply was its made in Japan not Derby, so not sure what Brexit has to do with it 

[philip42h]

13 hours ago, Firecycle said:

Well folks I received  a shock call from my dealer today after enquiring yesterday on the status of my order which I placed at the beginning of October, the lady on the phone dropped the bombshell and said they now don't expect delivery until July/August. This has prompted  me to email Toyota UK and seek an update from them. Talk about gutted and this is my first Toyota, needless to say I am not impressed and with options my order is getting on for £40k. 

Do let us know what spec you ordered - that has been known to affect delivery timescales. Pre-Covid the delivery times of FWD cars was considerably longer than that for AWD cars - difficult to understand, but true. There have also been reports of interior trim colour affecting delivery.

8 minutes ago, Firecycle said:

Excel with premium pack and blade silver paint 

So AWD or FWD? And interior?

It is perfectly possible that Toyota are having problems with component shortages and yours is the first of many reports we will get of extended delivery timescales.

Equally, it is possible that the dealer has 'messed up' either with your order or with their reporting of your delivery timescale. You might want to ask them again next week to see whether you get the same answer and whether they can explain the delay. You could also ask what timescale they would suggest for an order placed next week ...

[Firecycle]

44 minutes ago, philip42h said:

Do let us know what spec you ordered - that has been known to affect delivery timescales. Pre-Covid the delivery times of FWD cars was considerably longer than that for AWD cars - difficult to understand, but true. There have also been reports of interior trim colour affecting delivery.

So AWD or FWD? And interior?

It is perfectly possible that Toyota are having problems with component shortages and yours is the first of many reports we will get of extended delivery timescales.

Equally, it is possible that the dealer has 'messed up' either with your order or with their reporting of your delivery timescale. You might want to ask them again next week to see whether you get the same answer and whether they can explain the delay. You could also ask what timescale they would suggest for an order placed next week ...

Hi Phillip

It's an Fwd, I did want Awd however with my options it took the RRP to over £40k and the last thing I want to do is pay the Whitheall muppets another £1650 tax over 5 years. I will be calling the dealer again next week and speak to the salesman who I placed the order with, I have also contacted Toyota UK to see what they say. If I knew all this I would have probably changed the spec slightly on ordering. If indeed the dealer have made a ***** up on the order I will take that up with them.

[philip42h]

8 minutes ago, Firecycle said:

Hi Phillip

It's an Fwd, I did want Awd however with my options it took the RRP to over £40k and the last thing I want to do is pay the Whitheall muppets another £1650 tax over 5 years. I will be calling the dealer again next week and speak to the salesman who I placed the order with, I have also contacted Toyota UK to see what they say. If I knew all this I would have probably changed the spec slightly on ordering. If indeed the dealer have made a ***** up on the order I will take that up with them.

So, the FWD is a possibility, but only a possibility ... back before Covid the website used to alert potential buyers to the extended delivery times of FWD cars, and it certainly doesn't do so now, so that may be an historical issue only ...

Again, pre-Covid, it wasn't unknown for general delivery times to be nine months or more - demand exceeded UK supply - and the Covid happened, orders got cancelled and Toyota were 'stuck' with cars in the UK without buyers so delivery times fell dramatically. But I suspect that we are moving back into more normal times, albeit ones with 'chip shortages'.

Either way, good luck and enjoy your car when it eventually arrives ... 🙂

Oh, and mine is also an Excel, AWD, with premium pack and pearly red paint, and kept under £40k by having the dealer fit the protection pack and other dealer fit-able extras so that they didn't impact the list price. I'm not sure that will still work with the current price list.

[Firecycle]

Philip, many thanks I certainly will enjoy when it arrives, the options took it £295 over the magic 40k so you can imagine me not wanting to pay all the extra tax on such a small amount. In any case once the tyres are worn I will replace with all season and if its snowing I won't be going anywhere. I am due to retire at end of Feb at the grand age of 55 and my new business can be achieved on line if needs be, so an AWD wasn't really needed in my case and I prefer to leave the extra cost for a holiday. I am hoping the delayed delivery is a pessimistic stance from the dealer and I will be pleasantly surprised one day to say its on it's way to them, fingers crossed 🤞 

[Vainona70]

I feel your pain...

Ordered a FWD HEV Rav4 Dynamic with JBL & PVM at the beginning of November, estimated ETA of April 22. My wife took delivery of a new Yaris in July, our 1st hybrid (but her 5th Toyota) which convinced me to look closely at the Rav4. Luckily my current crossover should be good until a summer 22 delivery of the Rav4 & (hopefully) the 2nd hand values remain strong.

[jred]

On 12/2/2021 at 10:13 AM, JanneG said:

I ordered an Excel HEV on 17 August via Drivethedeal. Appointed dealer had MyT app up and running on 20 August and indicated a mid-January delivery date. Status changed to 'Build in progress' on 9 November. Then changed to 'Left the factory' on 19 November which coincided with a car transporter leaving Nagoya for Portbury. (See this thread for very useful tracking information https://gr-yaris.co.uk/forum/threads/list-of-vehicle-carriers-in-transit-to-europe.995/page-102).  The ship has aPortbury ETA of 20 December. Assuming next steps are Burnaston PDI, fit of extras inc. towbar etc, transport to dealer I am hopeful my Excel is on track and maybe slightly early (depending on Christmas hols etc).  

Ordered mine start of August with expected delivery in Nov, that then got changed to Jan. But build started end of October and I got left factory notification on 5th November, so hopefully it’s on the same boat! 

[George baker]

23 hours ago, Firecycle said:

Well folks I received  a shock call from my dealer today after enquiring yesterday on the status of my order which I placed at the beginning of October, the lady on the phone dropped the bombshell and said they now don't expect delivery until July/August. This has prompted  me to email Toyota UK and seek an update from them. Talk about gutted and this is my first Toyota, needless to say I am not impressed and with options my order is getting on for £40k. 

Hi Firecycle, if you manage to get an update next week re your delivery date please let us know, good luck. 

[Firecycle]

2 hours ago, George baker said:

Hi Firecycle, if you manage to get an update next week re your delivery date please let us know, good luck. 

Will do George 

[Flatcoat]

This is from Autocar website today:

“Kaizen: a single word of Japanese that sets Toyota apart. It means ‘continuous improvement’, and it came back to mind late last month when Toyota became the first car maker to declare it was back to full production capacity, having overcome the chip crisis’s challenges”.

perhaps you might look up the article and quote that to Toyota UK….. 

[George baker]

I just came from my dealer and asked about delivery of my Dynamic Premium PHEV ordered 2 days ago. He said that May 2022 delivery is very realistic, it’s normally 12 weeks but with supply/chip problems it’s been extended. Looking at ordering online still showed 22 weeks delivery a couple of days ago   Hopefully your dealer will give you some better news. 

[ernieb]

3 hours ago, Flatcoat said:

This is from Autocar website today:

“Kaizen: a single word of Japanese that sets Toyota apart. It means ‘continuous improvement’, and it came back to mind late last month when Toyota became the first car maker to declare it was back to full production capacity, having overcome the chip crisis’s challenges”.

perhaps you might look up the article and quote that to Toyota UK….. 

they may well be up to full capacity but surely that does not mean that they will not feed their biggest markets first, US, Canada? It’s been my experience over the years to see the UK somewhat at the back of the capacity queue if things are problematic. Fingers crossed it gets resolved sooner than later for those who are awaiting deliveries.

Interesting that they should reference Kaizen which has now been adopted by just about everybody one way or another including sorts e.g. UK cycling, F1 small incremental changes which on their own add up to nothing when combined with other small changes add up to an improvement. The were also one of the first to adopt 6 sigma and the teachings of Edwards Deeming.

[Firecycle]

Update from myself. I have just spoken to the dealer and as I have ordered mine with a Pan Roof it is indeed looking like July, he also said that all UK RAV4 orders have been pushed back a month. If I was to order today with no options you are looking at August and again with Pan Roof it would be December 22. He also said that Toyotas delivery system was undergoing a refresh and that all dealers are contacted on a monthly basis with updated delivery schedules for all models but it does not have specific customer cars on that.

So looks like I will have to wait longer than I was led to believe when I placed my order and paid my deposit.

[Flatcoat]

Ernie, RAV4 HEV’s for North America are made locally so it is only PHEV’s that are imported. Given the home market in Japan is RHD I would expect UK supplies to be less of a problem. However the RAV is/was the best selling car down under (Australia) so my guess is that market will be prioritised for supply. 

[Yugguy1970]

We're doing all this Agile rubbish at work too.  😁