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Scheduled Heating not working


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Has anyone had an issue with the scheduled heating not working  randomly? (2021 PHEV).

I have a schedule heating daily, sometimes the car is plugged in, sometimes it isnt.  Every now and again, it just doesnt happen and I am chilly when I get in the car! (I would say 10% of the time it seems to forget to heat up!)

I cant make a link with ambient temps, it has worked down to minus 8 so far (live outside of aberdeen in the chilly north) but this morning it was hovering around zero degC and it didnt turn on.

Also, have had it work with the traction Battery quite low (showing <15 miles range) so cant make a link there either!

I know its a first world problem but wondered if anyone else had the same experience?

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