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Trying to signon MyT in car


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I have tried to sign on to MyT in the car, using my email address and password, including the special character required and I am told email address or password is wrong? Can sign on ok via my PC. Any suggestions please?

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1 hour ago, trashman1965 said:

Don't use special characters. Use letters and numbers as a test. 

They insist I use a special character in my password, I used a # sign?

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5 hours ago, frazthewise said:

They insist I use a special character in my password, I used a # sign?

Try a "!"... I know $ would not work for me (although MyT and my toyota were both happy head unit would not sign in) 

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