Can`t get any connection to preheat or charging info. with my T app in cellphone .
I can get info. about " find my car" and "latest trip" but not preheat or charging info. I can pre heat through the AC button at the key but not in the phone app.
I haven`t had the car at service so no disconnection by the toyota garage and I`ve tried for some 40 hours now
Any suggestions on solving the problem?