bZ4X Software Bugs, Updates and OTA

[egg]

I've just contacted my dealer, and they confirmed the updates are live, as well as a radar calibration is due.

Booked in for day after tomorrow, been told should take approximately 2hrs

[lightboxcar]

We contacted our dealer yesterday and were told they still do not have the update, which they describe as a "product impovement"

Location London.

[egg]

This is what my car is supposedly booked in for tomorrow 

[bZ4X]

4 minutes ago, egg said:

This is what my car is supposedly booked in for tomorrow 

Is this webpage ot MyT application? 

[egg]

 

55 minutes ago, bZ4X said:

Is this webpage ot MyT application? 

This is from my dealers site after checking in my car earlier for my appointment Friday afternoon 

[egg]

Just got back from dealer, all done in about 2hrs, even though it was stressed to me when i got there it could take up to 3hrs.

Percentage now showing, hooray.

Much more accurate ac info, seems to just take about 8% off planned range now.

Will have to monitor to see if I'm showing any extra range above zero, on first signs, could be an extra 5 miles approx, which is all i was expecting 

 

[bZ4X]

Is MYT app down again? 

[Mister Mike]

On 5/19/2023 at 4:40 PM, egg said:

Just got back from dealer, all done in about 2hrs, even though it was stressed to me when i got there it could take up to 3hrs.

Percentage now showing, hooray.

Much more accurate ac info, seems to just take about 8% off planned range now.

Will have to monitor to see if I'm showing any extra range above zero, on first signs, could be an extra 5 miles approx, which is all i was expecting 

 

Did your dealer do this for free?

[egg]

2 hours ago, Mister Mike said:

Did your dealer do this for free?

Yes it was free

[Empty Sea]

After pestering my local dealership, I am finally told that there is a recall for my car - and that I should have received a letter (which hasn't arrived, but may still appear). It's apparently more than just a software update - but to person I spoke to did not know what else needed to be done - presumably the work detailed in an earlier post?

[bZ4X]

9 hours ago, Empty Sea said:

After pestering my local dealership, I am finally told that there is a recall for my car - and that I should have received a letter (which hasn't arrived, but may still appear). It's apparently more than just a software update - but to person I spoke to did not know what else needed to be done - presumably the work detailed in an earlier post?

There is one recall (Recall code is XGG95) fixing front camera failure. Apart from that, I'm not aware of any other recall. 

[Andy BZ4x]

I had the letter & am booked in for Thursday this week

[egg]

16 hours ago, Andy BZ4x said:

I had the letter & am booked in for Thursday this week

Just had the same letter through post this morning, bit late Toyota, already had it done 😁

[Mister Mike]

My car is booked in for tomorrow to get the update. The dealership told me there were three separate updates: the communications module, a modification to the front camera software, and the aforementioned display / range features.

I won’t be holding my breath for an update anytime soon that provides EV information to CarPlay Apple Maps for better EV/Apple Maps integration!

[philip42h]

1 hour ago, Mister Mike said:

The dealership told me there were three separate updates: the communications module ...

It might be helpful to other bZ4X owners to get details on the communications module update - it doesn't appear to be on the list of updates reported by others as far as I can see ...

[bZ4X]

6 hours ago, egg said:

Just had the same letter through post this morning, bit late Toyota, already had it done 😁

Same here. I received it but didn't have chance to book it yet. 

[bZ4X]

3 hours ago, philip42h said:

It might be helpful to other bZ4X owners to get details on the communications module update - it doesn't appear to be on the list of updates reported by others as far as I can see ...

Maybe this is the OTA update we recived? 

[philip42h]

1 hour ago, bZ4X said:

Maybe this is the OTA update we recived? 

I doubt it - I can't see Toyota risking updating the DCM module OTA ... 😜

[Empty Sea]

I received my letter today - with the same information as Andy, but with an additional line: "In addition our records show that there are additional campaign(s) outstanding." Very cryptic.

[Mister Mike]

On 6/7/2023 at 12:42 PM, philip42h said:

It might be helpful to other bZ4X owners to get details on the communications module update - it doesn't appear to be on the list of updates reported by others as far as I can see ...

Sadly, the dealership postponed my booking for a week, saying they didn’t have all the software yet. Weird. I don’t know where they get this stuff, but surely it’s distributed over the net these days?

[lightboxcar]

16 hours ago, Mister Mike said:

they didn’t have all the software yet

Our bet is that statement they made should really have read :

"we have not yet received the necessary training on the install method......"

Apparently it takes over two hours to complete the upgrade, it sounds quite complex

[Beyondzerocustomerservice]

My update was completed successfully yesterday on my Premiere edition. % Battery charge shows, along with a reduced reduction in range when air con on. I somehow expected that my total range estimate would increase by a few miles, but it remains the same at 231 miles when fully charged.I thought that the buffer was going to be reduced, and therefore a greater range shown. Any comments?

[Andy BZ4x]

Following my software update last week i have a slight improvement on range when fully charged - possible about an extra 10 miles, but that may also be the warmer weather. 

AWD fully charged now showing a range of 248 miles, & I think this is quite accurate I would expect to get about 230 ish out of this.

[bZ4X]

I left mine to the dealer today for the software update. 

[swoop5511]

Update done this morning. Worked at the dealership while it was carried out - less than 2h including car wash & clean. Nice to the % change and very small drop with AC on now. Ill see what it looks like when charged to full and on a future longer drive.