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mickandjanet
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Just had the first service (1yr/10000 miles) on my 54 Corolla T3, booked in for 8.30am and informed at the time of booking that if you can wait the service will be completed within 1 hour, arrived at the correct time and provided with Coffee, Biscuits and newspapers, settled down in the luxury customer area with a view of my car being serviced in the workshops, 45 minutes later service and paperwork explained and completed, total cost including vat £87.19, on being handed my keys was told they had also put it through the car wash.

Congratulations to Westover Toyota Bournemouth for their customer service.

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Just had the first service (1yr/10000 miles) on my 54 Corolla T3, booked in for 8.30am and informed at the time of booking that if you can wait the service will be completed within 1 hour, arrived at the correct time and provided with Coffee, Biscuits and newspapers, settled down in the luxury customer area with a view of my car being serviced in the workshops, 45 minutes later service and paperwork explained and completed, total cost including vat £87.19, on being handed my keys was told they had also put it through the car wash.

Congratulations to Westover Toyota Bournemouth for their customer service.

You lucky sod! :lol:

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I had my CTS booked in for it's 20k service last Friday at Huddersfield Toyota. I was hoping for a courtesy car but as I booked it online at short notice and hadn't asked about this until I showed up that morning I wasn't that surprised that they didn't have any available.

The 20k service took about 2 hours (they washed it and vacuumed inside the car which was really nice as I'd not cleaned it in weeks!). Price was 144 quid. I asked them to check the lift bolts and transmission while it was there (both were fine).

Excellent service, I couldn't fault them at all. The only disappointment was that they didn't have a Celica GT or a CTS on display that I could have a look at while they were working on my car :rolleyes:

EDIT: the coffee was free :) but no sign of any biscuits :(

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...was told they had also put it through the car wash.

eeeeeeeeeeeeeeeeeeeeeeeeek, not through a car wash :o !!!

Yup, one sure way to totally wreak havoc on the bodywork. I'm a bucket and sponge person myself, in fact at my last service I specifically told them not to wash it because I knew they would.

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Hello All,

Took my corolla into Pentagon Toyota ( Rotherham ) for early 45,000 service & mot , charged me £183 and managed to put the wrong size wipers on the car ,thus resulting in me losing the rear wiper somewhere on the a1 on way to Newcastle , and they never even went near it with the old suds. If anyone knows any independent garages specialisng in Toyota in the Rotherham / Sheffield area i'd be grateful for the info

Cheers Albi.

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Hi i must admit on the whole my toyota dealer is top rank i had my corolla serviced a couple of months ago and me A/C button was not lighting up when the headlights where turned on they changed the bulb all worked fine. I went out in the car next mornin turned air-con on and the button fell in the dash i never botherd to phone took car over i gave them the keys to mine they said they will fit it in has soon as possible been there about 5 mintues next thing i'm gettin handed the keys to a t-spirit avensis to take out for an hour got back after 50 minutes or so my car was fixed cleaned inside and out, Well done william a lewis shrewsbury.

Wish i could say the same for william a lewis telford went to buy a corolla of them last year they turned me away said they had not got time to deal with me has the car i wanted i had seen on the toyota website and was in sheffield. Drove to shrewsbury same day they phoned gordon lamb toyota told them to take car off sale, 4 days later i got me corolla at home on me drive.

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Steve84 Posted Today, 04:09 AM

Well done william a lewis shrewsbury.

Wish i could say the same for william a lewis telford went to buy a corolla of them last year they turned me away said they had not got time to deal with me has the car i wanted i had seen on the toyota website and was in sheffield. Drove to shrewsbury same day they phoned gordon lamb toyota told them to take car off sale, 4 days later i got me corolla at home on me drive.

Hi there i'm in Shropshire too :D

Until a few months ago I found the same with the parts dept., the Shrewsbury one was more helpful than Telford, however the chap in the Telford parts now is fantastic in finding items for people. I just hope he stays :yes:

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