Toyota Insurance

[right-on]

If you are thinking about opting for the Toyota Insurance and you have more than four years No Claims Bonus - Beware - Their systems cannot cope!

My first policy schedule stated 5 years No Claims, but the start/end dates of the policy were incorrect. I rang and a replacement was sent, this time with the correct dates BUT the No Claims Bonus now stated 4 years!

I rang Toyota Insurance, and they explained that their systems were not capable of allowing more than 4 years no claims! When I asked how it was possible for the original schedule to state 5 years - they didn't know.

They now want me to return the original schedule so that they can 'investigate'. I am not going to do this because at the end of this policy it will be the only way that I can prove 6 years No Claims!

[Blaze]

If you are thinking about opting for the Toyota Insurance and you have more than four years No Claims Bonus - Beware - Their systems cannot cope!

My first policy schedule stated 5 years No Claims, but the start/end dates of the policy were incorrect.  I rang and a replacement was sent, this time with the correct dates BUT the No Claims Bonus now stated 4 years!

I rang Toyota Insurance, and they explained that their systems were not capable of allowing more than 4 years no claims!  When I asked how it was possible for the original schedule to state 5 years - they didn't know.

They now want me to return the original schedule so that they can 'investigate'.  I am not going to do this because at the end of this policy it will be the only way that I can prove 6 years No Claims!

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Well in that case why dont you take a copy and keep the original, and send them the copy? Makes sense to me

[alanbradley]

Toyota Insurance mutter mutter mutter :censor: :censor: :censor: mutter mutter mutter

"Oh, that's the free insurance" :angry: YELL YELL YELL :censor: :censor: mutter mutter mutter...

Can't find my old posts on the subject - I think they're in gold - I won't be using Toyota Insurance again, even if its free...

A

PS #2 got written off a year ago Monday

[right-on]

alan - I would probably mind less if it had been free but it wasn't so I expect them to acknowledge my no claims!

blaze - I had thought of this but I don't see any point as they will be investigating themselves.

[Blaze]

blaze - I had thought of this but I don't see any point as they will be investigating themselves.

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Well then why are you complaining about them wanting you to send it off?

[right-on]

Well then why are you complaining about them wanting you to send it off? 

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That's not what I am complaining about. I am complaining that Toyota Insurance cannot acknowledge more than 4 years accident free driving! Especially when some Insurance companies will give 6 or 7 years NCB.

Does Blaze work for Toyota/Toyota Insurance?

[Red Yaris 54]

Well then why are you complaining about them wanting you to send it off? 

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Does Blaze work for Toyota?

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Yes :) And very helpful she is too

[Blaze]

Does Blaze work for Toyota?

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Yes :) And very helpful she is too

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Thank you! :D