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An interesting range of replies with a dusting of bigotry here and there. For a retired couple, like my wife and I, the Auris HSD was the perfect choice and size. Although it is has a fairly small boot it's OK for our everyday life but will transport four 114 litre suitcases plus hand luggage to and from Heathrow for when we travel. The price was right for the standard of equipment we got. It's comfortable and in my opinion, doesn't feel cheap. I love the Prius but I prefer the Auris HSD, horses for courses and personal choice - but I wouldn't criticise those that chose to buy the Prius. Oh yes, the five year servicing costs were lower than the Prius - as supplied by Sims in Northampton.

Sorry guys! Toyota deserve this, http://www.carsreview.co.uk/car-news/j-d-powers-quality-survey-toyota-tumbles-gm-disappoints.html perhaps now they will start listening to us! Stompe

It is an American survey. It seems most of the reason behind the drop is the dodgy floor mats. Which is a bunch of Americans that don't know how to engage neutral when a poorly designed mat gets in the throttle's way. Not exactly an accurate representation of Toyota quality.