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    Toyota Owners Club

    Toyota to covertly mark more than 100,000 Catalytic Converters to combat theft

    Toyota GB is spending more than £1 million to covertly mark more than 100,000 parts on older cars which could be the target of catalytic converter theft, to help police arrest and charge criminals. The service is free to owners.

    The theft of catalytic converters has grown hugely in recent years thanks to the significant rise in the price of some precious metals inside the devices, which are used to clean exhaust gasses and reduce pollution.

    Many manufacturers are affected by what police call “a co-ordinated, organised crime linked to other serious forms of offending”.

    Toyota UK is working with police and Smartwater, which manufactures police-approved  marking kits, to provide an initial batch of 50,000 kits. The markings, which are invisible, mean a stolen catalytic converter can be traced to a specific crime, helping police in their attempts to fight the organised gangs responsible. It also raises the risk to all those handling the devices along the criminal chain, from theft to eventual disposal and recycling.

    In the case of Toyota and Lexus (part of the Toyota company) vehicles, thieves are targeting older hybrid models because the catalyst in a hybrid is working less hard than in a non-electrified vehicle, meaning it is in better condition.

    In more modern Toyota and Lexus cars the catalysts are of a different design and are not typically targets for theft as a result.

    Toyota is offering the Smartwater marking free to all Toyota and Lexus owners, who simply need to call their local Toyota or Lexus retailer to arrange a visit.

    Because thieves are predominantly targeting older models this presents a challenge for Toyota in contacting owners of cars which may no longer be regularly seen by our retail network.

    To help with this Toyota has issued 20,000 Smartwater kits to police to support their local anti-catalyst theft initiatives. The company is also working with the AA, Toyota’s road-side partner, so its patrols can point customers to where they can get a free kit.

    Rob Giles, Toyota UK’s Director of Customer Services, said: “Catalytic converter theft is a very serious problem in the UK, and the effects on victims of this crime are emotional as well as financial. We’re pleased to be starting this initiative, working closely with the police, not only to help them with their efforts to combat this crime but also to send a clear message to criminals that if they choose to target a Toyota or Lexus car there is now a far higher chance of getting caught.”

    Toyota also hopes that the marking programme will dissuade rogue scrap metal dealers who are happy to pay cash for stolen converters that the risk of getting caught is greater than ever before.

    Mr Giles added: “We know from our work with police and others that the solution to this crime is not only arresting those doing the stealing, but also making life harder for those buying the stolen goods. We hope this will help in that.”

    Toyota has also restarted production lines in Japan and France that made catalysts for many of the older models targeted in order to supply affected owners, developed a Catloc security device which helps deter theft (and has been granted a “Sold Secure with Gold Status” security ranking) and ensured it makes no profit at all from the sale of replacement catalysts or from Catlocs, providing them at cost.

    The precious metals inside catalysts are recycled and illegally sold by the end user in the crime, often abroad.

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    Why... as an owner of an Auris Hybrid  (just sold/traded in)... which suffered a cat theft.. did Toyota (whether Toyota UK or Toyota Garage from where purchases as new... I being first owner)... not advise me of this.  Similarly, once Toyota Auris, Prius and Lexus (along with Honda) were know to be targeted by these CAT thieves.... why dod the Toyota UK/Garage fail to warn me.   Not impressed by Totota Service in this respect.

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    Stable door and horse! This will not deter them. They will be stripped of their contents very quickly and the remainder covertly disposed of.

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    Rob Giles needs to take stock of the problem with cat thefts, dealers need to be honest and straight with the purchaser and inform you when buying a Toyota there may be a problem, and any second hand car which is sold bye a Toyota Dealer  should  be  fitted with tilt devices and cat guards as standard and smart water marked. YOU ARE DRIVING CUSTOMERS AWAY BYE NOT TAKING ACTION ?

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    Just had my Auris Hybrid catalytic converter Smart Water security marked for free as part of a Toyota main dealer service, at Inchcape Nottingham. 👍🏻





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