Hello All Having purchased a new RAV-4 diesel (5 door) in April this year, I have been very pleased with it, apart from one very annoying problem. Each and every time I push the rear parcel shelf up, the rubbers on it grip the rear pillars for a few seconds, enough time for me to get my head in the boot, then they lose grip and down comes the shelf. Ouch!! I have contacted both the dealers and Toyota, but before posting their responses I am interested to hear what experiences other owners/users have, if any, with this. ian