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HughL

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  • First Name
    Hugh
  • Toyota Model
    Prius Gen 4 Business Edition Plus
  • Toyota Year
    2017
  • Location
    Surrey
  • Interests
    Travel
    Road Trips
    Arts & Crafts

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  1. The noise rating for tyres is the external noise of the tyre, and as far as I understand it lower external noise doesn't always mean lower internal noise because of variables such as sound frequencies and the direction that the noise radiates. Tyres can also get noisier as they wear. Finding quiet tyres is a bit of a minefield but I did notice a definite drop in noise levels inside gen 4 with 17" wheels when I changed the factory-fit Toyos for Cross-Climates. The Toyos had 16k miles on them so wear could have accounted for part of that.
  2. So anything they can do to hold a few years brand loyalty will be worth it as there will be a good choice of models by then. Also can't help wondering if this is partly a PCP mitigation; presumably if it pushes up residual value it lessens the depreciation balloon, but I don't know if Toyota are as exposed as other manufacturers or indeed if if it's really a consumer debt risk for banks rather than individual manufacturers.
  3. I'm not sure that matters; it's probably a public policy hedge against the charging infrastructure being only 80% viable and not 100% and I suspect that by 2030 hybrids will be a smallish niche and most people who can will have defected to all-electric (and probably subscription business models). The depth and breadth of Toyota's all-electric offering in the next 5 years may be what will really count.
  4. A change of business model possibly: now that the world is much more service-and-subscription oriented, and less ownership oriented (see Volvo's model), there's higher value in cementing relationships, even if you don't quite know what to do with them. If I was Toyota, I'd be looking at a potential post-Covid long-term decline in purchasing for both individuals and fleets, and wondering how to maximise the value of the network of physical locations that dealerships represent. I'd also be thinking about making it easy for people buying now who with an eye to 2030 are thinking seriously "is this the time to go with an all-electric solution?" and who might then make the leap to another manufacturer. Toyota doesn't have anything to offer *yet*, but at least one arch-rival (VW) is rolling out a whole range. Suddenly, Toyota has de-risked the decision: it will have an all-electric offer before my car is ten years' old so I stay with Toyota without having to worry. And, more importantly, *I haven't bought a VW* (and so become brand-loyal to VW). Constraining a competitor is a non-trivial benefit in a good business strategy. A couple of years ago, Toyota was looking seriously at what it could do with connected cars and how that could strengthen drivers's relationship with the brand. I don't know if the thinking got anywhere or there's a lot of services waiting to be rolled out, but again cementing the relationship might create value that could be used in a number of ways in the future.
  5. Nothing in this forum (I checked before posting) but you are of course quite right to make me aware that I failed to check others. My most profound apologies for the inconvenience caused.
  6. Just heard about this and wonder what others think: I doubt Toyota would do it if the maths didn't work in their favour so I hope it doesn't mean dealer service prices will be going up. But for me, it does de-risk decisions about whether to change the car before the 5-year warranty expires and what to do about extended warranties. I guess also some testament to the faith Toyota have in their engineering and manufacturing. I tend to take my cars to main dealers in any case, as they've been a bit odd (Citroens when they were Citroens, Subarus, and now hybrids). Toyota warranty – how Toyota Relax cover works
  7. Thanks: that make sense. Happier now I understand why it's happened.
  8. Thanks: good to know it's standard. Now the only question is when I'm going to be able to rack up 500 miles by. That's an awful lot of trips to Tesco.
  9. Took my 2017 Prius to local main dealer for annual service: everything was fine, except that on collection was told they hadn't been able to carry out the hybrid health check, and asked me if the 12v battery had been changed. It had, last spring, under Toyota warranty. I couldn't really follow the story, but apparently the attempt to carry out the check had thrown up some codes that prevented it. They've cleared the codes, and asked me to bring it back after another 500 miles when they will rerun the health check. I was assured that they system was OK and that I wasn't going to lose any warranty coverage. Has anyone else had this happen? What was the outcome? Any info gratefully received: TIA. PS the loaner was a manual Yaris. Decent enough little car in itself, but I'd forgotten how tedious all that pointless mucking about with gears and a clutch was in town traffic, and how smooth and seamless and flowing the hybrid driving experience really is.
  10. Yes, in a 2016 BusEd+. I'd call it a creak rather than a rattle; it does sound like something plastic rubbing against something. Not there on smooth roads; definitely builds up on roughened surfaces. So far dealer has said can't hear anything so won't get inside to see. I need to find a road near to them that sets it off. Annoying rather than intolerable, but it shouldn't really happen at all in an expensive modern car. I've tried to press that panel down while driving but didn't seem to make any difference in my case.
  11. I believe that it's a good idea to run the aircon from time to time (but not all the time) during the winter to keep the seals and pipes lubricated; can seize and/or leak if you don't. I didn't do this with the first car I ever had with aircon and it had to be regassed when the first spring came round. But I'm sure there are plenty of people who don't run their aircon at all during the winter and never have a problem.
  12. I have a 2016 BusEd+, and every time I turn it off a message pops up on the MFD asking me if I want to turn off the theft sensor. I ignore it unless I'm on a ferry, and when I do turn it off as far as I can tell it seems to work; last year had a roughish crossing from Castlebay to Oban and happened to be one of the last on; looking down from the rear deck other alarms were going off but mine wasn't. I thought this was standard. I don't think you can activate it from the Touch and Go screen.
  13. Similar setup: 2016 BusEd+ with Touch 2 Go and Galaxy S9. I use this little app to turn the tethering on and off without faffing around with settings as the phone sometimes forgets: https://play.google.com/store/apps/details?id=jp.co.nicumaru.bluetoothtetheronoff Works fine. And this to set the volume on the phone whenever it connects to Touch 2 Go. https://play.google.com/store/apps/details?id=eu.darken.bluemusic
  14. I had a battery fail early on in lockdown; emailed customer services who were very helpful and ended up arranging for the AA to fit a new one free of charge. I was very clear that I wasn't a key worker and not an urgent case in any way, but they seemed happy to do it regardless. Toyota roadside assistance membership helped.
  15. 12v battery in my 3-year-old, 30,000 mile just failed. Same very light use as everyone else at the moment, a few miles to the supermarket each week. But it's held its charge for a couple of weeks at least in the past. Got it started with a jump start pack and ran it for a bit to charge, but tested it and clearly a sick battery. I don't think it should have failed so soon, especially as before the lockdown most of my journeys were 25 miles or more. Toyota customer services agreed very quickly to change it free of charge and arranged to do it at home through Roadside Assistance. Very pleasant surprise. I'd made it clear that I wasn't a key worker and had no special reasons for any help and honestly was expecting them to say "when the lockdown is over take it to your dealer." AA patrolman said they'd been very quiet for the most part; mainly keeping delivery vans on the road. So now I've got a nice new Bosch battery with 5-year warranty. To my mind, that's very good service with no fuss and much nicer than anything I experienced in 20-plus years of (looking back on it, deeply mistaken) brand loyalty to a supposedly more "prestige" manufacturer. I've no off-street parking and often can't even park in the same street, so hard to get it on to a charger. I'll guess I'll have to fire it up for 15 minutes now and again to top it up.
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