Hi, this update was purchased on 31/7/2020 from the My Toyota online Estore - cost £199 at the time.
I've been doing a bit of research and think it may be that the screen needs to be calibrated as I can get it to more or less function correctly if I tap slightly below the buttons on the screen. eg to select city, I tap on the line underneath or at the top of the street button. I do wonder if the update caused all this as my favourites are unaffected but problems occur when attempting a new destination (which is not very often). Whilst I have the downloaded software on a stick, I no longer