This was my reply this morning, mine is going next to the outdoor meter box so it's the easiest install possible.
I have had a quick look at your case but I can't see what is holding it up, but there are quite a few areas that need to be completed, though we have now had an approval to connect from your network operator, that I can't see. I've added you case to a specific group that chase things through, they will be in touch as soon as they have something to tell you. To ensure that their time isn't taken up with lots of emails, we can't contact them directly, just add you on the list.
Thanks for your patience.