Over the past few weeks my touch 2 has suffered a freeze then reboot, is this a common problem and if so is it a warranty job?
many thanks.
OK with your VIN I can see your head unit is included within the affected models and as your car was built before the bulletin was launched you most likely have the pre-countermeasure software installed, the bulletin reference is:
BE-0003T-0116
Subject: Toyota Touch2 : Software update including major bug fixes and patch for "00000000" software version
Models: AURIS; AVENSIS; HIGHLANDER; LAND CRUISER; RAV4; VERSO
Model codes: ADE186; NDE180; NRE180; ZRE185; ZWE186; ADT270; ADT