I know this was asked a few years ago but cannot find an answer.
My new Yaris Criss (2022) with Toyota Touch is paired to my iPhone 7 and all contacts have been successfully imported.
however, when I receive a call it always shows as unknown caller despite being in my contacts.
When make a call from the car the number I am calling together with the contact name etc is correctly displayed.
No problem with previous car, a Prius with Touch2.
Any help please.
Peter.
Mine used to be stored this way and worked fine. Went in for a free map update and then didn't work afterwards. The fix described above worked for me.
There may also be another solution. Go into into the Settings menu and then "Phone". At the bottom, turn on dial assist.
Mine is set to off, which may be why I had issues.