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Customer Service

CPToyota

By CPToyota,
in Avensis Club

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CPToyota Newbie

CPToyota

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Just been in contact with Customer Service at Toyota regarding the second failure of an Avensis Estate Parking Brake Actuator. After a brief E mail conversation Toyota have agreed to have it replaced. Thanks to Customer Services who seem to have acknowledged that for this device to fail twice in the life time of the car is a not satisfactory. 

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Willss Collaborator

Willss

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Good to hear good experiences of warranty being honoured.

Out of interest what age/mileage had the car done at the first and second failure of the parking brake?

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