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Can't Open Dead Prius

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I've seen a few topics here but with no answers that solve my problem.

I started and moved my car on Wednesday this Saturday it was dead! The key fob won't open it the metal key wont open it I changed the Battery in the fob just to check. Why can't I open my car with the key? Also, when the key is in the lock it can only turn right, I believe that is the lock position. Please help!

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I do use 2 hands when I'm not recording it. same result though. it feels like something slips and there is a popping noiseand the spring action doesnt work when I turn it to the left

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