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Smart Connect Inbuilt Sat Nav


SBDJ
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Hi - First post here. Hope this the right forum for this query. Admin feel free to move it a a different forum 

I have a 2023 Corolla with built in satnav. I came home from a long journey yesterday and the the satnav didn't advise me of a major road closure. This was a planned closure not one caused by an accident. I had been waiting to for it to announce it and advise of a different route but it simply carried on directing me up what was a closed road. I changed to Android Auto and that immediately picked up the closure

On my previous car [a Kia) in order to get live updates and speed camera location etc I had to connect my phone to the satnav using a tethering. I was told this wasn't necessary on the Toyota as it had an embedded sim card. The phone has me as the primary driver and the app for locking and climate etc works fine

I have the car booked in but was wondering if there is something I am missing and could easily do myself save me and the dealer a wasted visit

I have noticed that when I go into map update it says that there is a problem and to contact the dealer. Could this be related to the satnav issue. 

Thanks for any help 

 

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1 hour ago, SBDJ said:

I have noticed that when I go into map update it says that there is a problem and to contact the dealer. Could this be related to the satnav 

A temporary road closure requires a temporary update.

Looks like the system is doing its job.

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I'd be interested to hear what happens - my satnav also says 'problem - contact dealer'.

I'd assumed that maybe it already has the latest map, but don't use it as I use Apple CarPlay instead for satnav.

Depending on what source it is using for traffic/etc. it might not have some road closures - occasionally these are missing from various sources.

There is a local road closure that google maps was saying would end on Thursday but I knew it was actually Friday that it would be ending, so the google map info was wrong.

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5 minutes ago, sportse said:

I'd be interested to hear what happens - my satnav also says 'problem - contact dealer'.

I'd assumed that maybe it already has the latest map, but don't use it as I use apple CarPlay instead for satnav.

Depending on what source it is using for traffic/etc. it might not have some road closures - occasionally these are missing from various sources.

There is a local road closure that google maps was saying would end on Thursday but I knew it was actually Friday that it would be ending, so the google map info was wrong.

TomTomGo on iPhone is pretty accurate. There was a road closure near me this morning for resurfacing and it showed..

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19 minutes ago, sportse said:

I'd be interested to hear what happens - my satnav also says 'problem - contact dealer'.

No recent issues with my YC which has a OTA over the air update system yet last March it would tell me: update available and when I tried to update telling me it had. The dealer had to get a fix.

More recently they rolled out a 2-part update.  I can't remember remember the detail except it was not automatic. 

Best solution is indeed contact dealer 

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30 minutes ago, Paul john said:

TomTomGo on iphone is pretty accurate. There was a road closure near me this morning for resurfacing and it showed..

I use TomTomGo as my main satnav app, it's a great app and I believe Apple also use their traffic data for their own maps. The main feature is the route bar, which other satnavs don't have.

Occasionally I also use Waze as it is great for warning you about potholes and black ice/etc.

The only downside to TomTom is that unfortunately it doesn't give you the direction arrows in the dash display, which others do.

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The Smart Connect map update is only for the base mapping data that the system will use when it has no data connection via the DCM. 

During normal operation the system will use live mapping data via the DCM.

Its going to be interesting to see what happens when the first Smart Connect equipped vehicles subscriptions start to run out - I will suspect its going to default back to the base mapping data & nag the driver to resubscribe. 

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7 minutes ago, sportse said:

I use TomTomGo as my main satnav app, it's a great app and I believe apple also use their traffic data for their own maps. The main feature is the route bar, which other satnavs don't have.

Occasionally I also use Waze as it is great for warning you about potholes and black ice/etc.

The only downside to TomTom is that unfortunately it doesn't give you the direction arrows in the dash display, which others do.

Cant say that is a thing for me. But the traffic bar for route is, which others do not show. 
none of the carplay nav apps integrate with my hud unfortunately. 

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@forkingabout if you have a Touch2Go system,  and download updates, you will have a system with  updated maps as at the end of the superscription.

It would seem off if Smart Connect did an effective factory reset.  I think the base map will be up to date at the end.

However that Factory could be interesting.  Touch2Go could be updated with stored updates. 

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Thanks to everyone for taking the time to reply. It's not a big problem and android auto is available but it needs to be connected via the USB port and I already use that for music on a memory stick so it would be handy if the inbuilt sat nav did what I expect it to do, even if that means the dealer lets me know its limitations. 

My Kia used tom-tom I believe and always worked well albeit I had to tether my phone to get all the info I needed. 

I'll update when the dealer has had a look which will be at the end of the month

First World problems I guess!!

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It's a shame the default message is "there's a problem, contact your dealer" rather than "there is no need for an update". It would save a lot of agro. Your system should alert you with the handy phrases " Attention! One mile ahead. Road work/stationary traffic". The map itself should show red, yellow and black lines along roads that are very busy, busy or jammed. If you are not experiencing any of this, then you may need a dealer update to the DCM. 

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1 hour ago, RabButler said:

The map itself should show red, yellow and black lines along roads that are very busy, busy or jammed. 

I have seen Google map display 'change before your very eyes'.  I have found the inbuilt map has some better features than Android Auto but changes to road conditions less responsive 

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3 hours ago, SBDJ said:

Thanks to everyone for taking the time to reply. It's not a big problem and android auto is available but it needs to be connected via the USB port and I already use that for music on a memory stick so it would be handy if the inbuilt sat nav did what I expect it to do, even if that means the dealer lets me know its limitations. 

My Kia used tom-tom I believe and always worked well albeit I had to tether my phone to get all the info I needed. 

I'll update when the dealer has had a look which will be at the end of the month

First World problems I guess!!

It might be worth giving one of these adapter hubs a punt. 

https://www.amazon.co.uk/KiWiBiRD-Splitter-Extension-Compatible-Keyboard-Black/dp/B0C578QWG9/ref=sr_1_3?crid=2I0MLPTZNU7U9&keywords=usb+splitter+2+port&qid=1707775838&sprefix=Usb+splitter%2Caps%2C68&sr=8-3 

https://www.amazon.co.uk/dp/B0C1BY9X4W/ref=sspa_dk_detail_1?psc=1&pd_rd_i=B0C1BY9X4W&pd_rd_w=vMHH4&content-id=amzn1.sym.84ea1bf1-65a8-4363-b8f5-f0df58cbb686&pf_rd_p=84ea1bf1-65a8-4363-b8f5-f0df58cbb686&pf_rd_r=BPBK8FQ56BGPGQN11Z1T&pd_rd_wg=Tlbef&pd_rd_r=925307cf-1183-4afd-9412-ac532c75e62c&s=electronics&sp_csd=d2lkZ2V0TmFtZT1zcF9kZXRhaWw

 

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