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Engine replacement under warranty

gazooracer

By gazooracer,
in Corolla & Corolla Cross Club

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Cyker Grand Master

Cyker

Posted
Posted
43 minutes ago, Auris James said:

I would expect Toyota to sort it fully out. Even if a Dealer issue. You the customer buy the car and expect it to be suitable as a car with any of the advised petrol grades.

You shouldn't be piggy in the middle between Toyota UK rejecting the claim and Toyota blaming the dealer. It should be between them to find the right way forward to help the customer and make life stress free. Courtesy car should of been offered straight away, not argued for.

If I was choosing a corolla I would buy the 1.8! Hope you get a satisfactory outcome, ie new engine.

James.

Yeah, they really can't claim to value customer satisfaction with that sort of ostrich-like attitude!

 

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gazooracer
gazooracer

Does anyone know here how long Toyota takes to grant a new engine, if blown under warranty? The car is still under manufacturer's warranty for another two years and hasn't even covered 50k yet al

TonyHSD
TonyHSD

Yes, that’s what I meant. Take the car home after new engine been fitted and fully charge the Battery, because likely they will jump start it like they do in most other cases while they have a car for

Parts-King
Parts-King

I use bog standard supermarket fuel, I do about 15K a year, never had a problem with any Hybrid, no knocking or any problems, stick it in and drive it

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