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I bought my used iQ3 five or six weeks ago as a kind of experiment to see if I could live with such a quirky little car. Now I love it to bits. So even if this particular iQ3 is not for you, I'd urge you not to tar them all with the same brush. You just got unlucky.

My view, Document in writing the whole story in detail. then ask them (Toyota Dealer) to take the car back and ask for a replacement brand new car or a full refund if they only offer you a new car have it independently audited by the AA before you take ownership, if they refuse, go to your soilisitor to take them to court under the sale of goods act, for selling an item that is totally unfit for sale, see below link. http://www.autotrader.co.uk/advice/2011/01/buying/returning-a-car-new if they refuse, park the IQ in front of Toyota's head office with a very large sign on top stating the problem, take photographs of the car and the large sign on top of it and go to all the major newspapers with the story, and the major TV networks plus get your solisitor to write to Toyota H/O in UK and Japan. Also go to the BBC and contact the presenter who presents the program "Cowboy Builders" and E mail him you story in detail. Massive action sometimes gets the right result ! And I'm only just getting warmed up ! Good Luck !

If it was me, sue em! Thats not allowed, they cannot sell you a car like that, im sure it breaks some sort of trading act. Tell them to take that car back and replace it with a new car or give your money back (which i doubt). Also what dealer is it? Name and shame time, and the name of the nut head who served you? MOD EDIT You can use the edit function to add to your post ^^ Dont get it, what do you mean? I dident need to edit it????

Think I would be looking to reject the car. A new car shouldn't need replacement brake discs, etc, and I would also have lost confidence in the dealership. Have you been in touch with Toyota GB?

I think if i went to pick up my NEW car and was asked to follow a sales person anywhere to the rear of the dealership i would have stopped him there and then. After all when they have made a car ready for collection they should feel proud of it and have it on display at the front still promoting sales. That has to be the worst dealership in the country. When ever i go to mine for the smallest thing, they wash and valet mine as a matter of course and as for scraping it over bumps disgraceful. Could of set the airbag alarm off ( oops ref to old post lol) David

I would get straight on to Toyota head offices and complain on serve. This is totally different to any service I have received from my local dealership (Coventry) . To the point that when they failed to get a part in for a repair we had letter from toyota head office apologising . Not the service you expect. By the way we have an IQ3 and it is superb Good luck with sorting out and don't let it put you off what I think is one of the best small cars on the road

I posted this earlier in the main forum, but I think I should have posted it here. Hi to everyone, and thanks for the add. We bought a brand new iQ3 and took delivery of it on 31st May. I've driven 72 miles, and it's back in the workshop for four new brake discs, new brake pads, and a full caliper overhaul x 4. And the list goes on. Today, 11th June 2014, there is a Toyota engineer at the dealership where we bought the car, he was called in by Toyota UK to investigate this rogue little car. The dealer principle has asked us if there there is anything he could do for us to make things better. My wife said "Yes. Please sell us the car that everyone else got". We purchased the iQ3 over the phone, without even test driving one. We read everything there was to read about this amazing little/big car, and watched every video on Youtube etc. The iQ3 ticked every box in our list, and added quite a few of it's own.

It was a new car in March 2014. Think you need to have a word with the dealer.

Can't offer much in the way of advice mate but good luck with it all the same. :)

I am stunned!! How can you ask a customer to pick up their new car without test driving it first and going through it so you don't have egg on your face On a tech note the wipers and lights have 3 levels of sensitivity you can choose in the software. So maybe its not set on the normal level David

I have been in touch with Toyota UK and the dealership principle. The reason for the exceptionally loud and vibrating fan blower was because there were numerous leaves inside the blower housing and a Sycamore seed (Propeller) trapped between the vanes of the blower itself. The Sales manager called me on the Monday morning to tell me that they had found leaves, twigs etc. inside the blower casing, and he also sent me some photos that they had took to prove it. But then when I looked at the photos I was even more peeved when I saw the photo of the Sycamore seed in the blower fan.... because they placed it on the front seat to take the photo without even putting a seat cover on the seat! I finally went to pick the car up on Tuesday morning. The car was in the showroom looking clean and shiny, and there were flowers and chocolates for my wife, and the car had been given a full exterior and interior treatment with the "Bodycare" process as a goodwill gesture for what had happened over the last few days. The drive home was excellent (approx 25 miles, including 15 on a motorway), it was far better than the Mercedes Benz A Class that it has replaced. But when I arrived home... it wouldn't go into reverse. I rang the dealership and told them I was having gearbox problems, but I would take it for a drive the next day to see if it cleared itself, as new cars sometimes need to be driven a bit to settle things. But this was not the case. The following morning I took my wife to the station, it was raining but the auto window wipers only worked when they wanted to, so I put it in normal mode. When I got back home it wouldn't go into reverse again and I ended up parking the car further up the road where I could just pull into a space without reversing. But I still took it for a drive to see if anything else was going to play up. The first thing was that I was now having trouble getting into 1st and 2nd gear as well as reverse. I went into a supermarket underground car park and was driving around for at least a minute before the auto headlights came on. I then took the car for a run on a dual carriageway and stopped off at some local shops. When I came back to the car I noticed that the front disc brake had turned black, and when I looked around the car to check the others.... they had also "Blacked-out", which in laymans terms means they had overheated. I took the car home and called the dealership to come and get the car, but to collect it with a low-loader as it was not fit to drive. It was when the AA came to get the car and I was taking photos that I noticed a twig that was caught between the gear selectors on the top of the gearbox, which explains why I was having trouble with the gearbox, and there was also the remants of more leaves etc. The car is now back at the dealership and Toyota UK are fully involved. And to be totally honest.... I still think this little car is worth all of the fuss and stuff, and as long as they are going to sort out everything that should be sorted, we will still be keeping it.

Terrible ... terrible... really terrible story. This is a nightmare... I really doubt if this little tortured car will ever com to life.... :-( What a shameful dealership....

Rear brake pads only is £100 for a 2004 > Avensis under the Toyota Fixed Price scheme. Rear brake pads & discs is £220. & £220 incl. VAT is £183.33 ex. VAT ...

I'm inclined to believe that our iQ3 has been sitting in the compound at Portbury for over a year, as the date of manufacture on the tyres is 6th week 2013. And last year Portbury was hit with it's worse storms in 100 years. When we first went to pick up the car it wasn't in the show room, or even at the front car park of the dealership. The salesman told us it was around the back of the premises, and that experience was completely atrocious. We had to walk around the back of their MOT station, step over a small fence, walk directly behind the building on a path that was strewn with old body panels, engine components, broken glass and various other pieces of junk metal, then across a yard full of old and new damaged cars, then through a large semi wall-less barn type building, and finally to a tiny and very dusty yard. The car was covered in dirt grit and sandy grit, with unremoved car body polish patches everywhere, there was car body polish residue on nearly every interior panel, and the best bit was when we finally got into the car (I got into the back to see for myself if you really could comfortably get a 6 foot 14 stone person in the back. And you can!) and the salesman started the engine and put the blower fan on. The fan was vibrating so badly that the whole of the dashboard shook, and the noise was so bad that I had to raise my voice to tell the salesman to turn it off. The salesman drove us back to the showroom, and on the way he went over a very large concrete speed bump and smacked it somewhere underneath. When we got to the showroom and told the sales manager about the noise he asked the workshop manager to come and have a listen to the noise. When the workshop manager arrived he was wearing leg coveralls which were greasy, and he sat in the drivers seat without using a seat cover. I wasn't impressed. I then asked the salesman why the car didn't have the front and back mud flaps that I asked for, he told me that they didn't have time to fit them and would I mind fitting them myself. Even though I paid for them to be fitted. We complained and they gave us a Yaris to use while they sorted out our car over the next couple of days.

On some automatics they don't recommend engine braking so much (I think CVT and torque converters mainly but I may be wrong there?), but on manuals, semi-autos (like the Toyota MMT) and the HSD it is fine, will not cause any significant wear, will put less stress on the brakes and will save fuel (as the car stops sending fuel to the engine when engine braking). The only way you could cause any damage engine-braking is slipping the clutch too much (In a manual) or dropping too many gears so the engine is over-revved.

Brand new? What is this? ___________________ ByTheWay... Very welcome on this forum... :) Hoped I could be of any help... but as a foreigner (Dutch), I do not really hear the tone in your letter... It sounds to my that you are upset / OR that you are really satisfied.. Some words I do not know how it is used.. Like "ticked every box" Is that a good or a bad sign? And "rogue"... what does this emply? Purchased over the phone...well I myself bought this car after one brief sitdown (bumping my head while getting seated) and ordered a red one ... that had to wait for 4 months to arrive... Totally worth it.. But a car with this problems after 72 miles is very weird... Please keep us updated on the new results...

Well I'd call this a bit of a result, having quoted me for a ~£1000 for a timing chain cover seal replacement (instead of just a timing chain tensioner seal replacement) and £240 for some new rear pads (instead of £220 which is Toyota's fixed price for the rears, £240 is for the fronts!), the dealer has now admitted their mistakes and instead offered the tensioner seal replacement for free and the rear pads VAT free (coming in at £192 now). I guess it pays to do a bit of research! Cheers guys! :)

See here: http://www.toyota-tech.eu/aimuploads/%7BA4E5A5DF-23EF-4574-945E-8EFE197B5A56%7D/Side%20Bar%203Dr%20PZ415-X190A-ZA_ZB.pdf Part number PZ415-X090A-01 = 2 x End cap